General

Nimy AI Health Coach: What Nimy Can and Cannot Do

Nimy is the patient-facing AI health coach in the Nimbus portal — great for FAQs and guidance, but cannot prescribe or replace your provider.

What is Micro-Dosing?

A very low, sub-therapeutic dose of GLP-1s used for weight maintenance after reaching your goal.

What is the Difference Between CarniSema and CarniTide?

CarniSema combines semaglutide with L-Carnitine; CarniTide combines tirzepatide with L-Carnitine.

What Payment Methods Does Nimbus Accept?

Major credit and debit cards, HSA, FSA, and Klarna are all accepted.

What States Are We Licensed in for NimCore?

NimCore is currently licensed in 36 states plus the District of Columbia.

What States Are We Licensed in for WeightWise?

WeightWise is currently licensed in 35 states plus the District of Columbia.

Why is There L-Carnitine in the Prescription?

L-Carnitine helps energy metabolism, which may support fat burning during weight loss when paired with GLP-1s.

Do You Accept Insurance?

No — Nimbus does not accept insurance. You may submit receipts to your insurer for potential reimbursement.

How do I Cancel or Pause My Subscription?

Pause or cancel by contacting support at support@nimbushealthcare.com or messaging through your patient portal.

What to Expect After Signing Up

After signup: provider review (24–48h), accept your plan, medication ships within 5 business days, welcome call, then monthly refill questionnaire.

How to Update Your Shipping Address

Email support with your name, patient ID, and new address. Update before your next refill so it ships to the right place.