FAQ
What is Nimbus Healthcare?
Shipping & Fulfillment
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Getting Started

Shipping Timelines and Tracking

Updated March 1, 2026

Shipping Overview

Your compounded prescription ships from one of our FDA-approved sterile compounding pharmacies.

Timeline

  • Processing: Medication ships within 5 business days after payment is received or after you accept your treatment recommendation
  • Delivery: Please allow 5 business days from the ship date to receive your package
  • Total: Expect up to 10 business days from acceptance to delivery

Tracking

  • You will receive an email from FedEx with a tracking number when the package is shipped
  • You can also check your shipment status through the patient portal

What is Included

Your order will include:

  • Your prescribed medication
  • All necessary medical supplies to administer the medication (syringes, alcohol swabs, etc. for injectables)

If Your Package is Late

If it has been longer than 5 business days since your tracking number was provided, please email support@nimbushealthcare.com.

Delivery Confirmation

You will receive a confirmation email when your package is delivered (only applies for Nimcore men).

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