Nimy: Your AI Health Coach
Nimy is the patient-facing AI health coach available 24/7 in the Nimbus patient portal.
What Nimy Can Do
- Answer frequently asked questions about Nimbus programs
- Provide general information about WeightWise, NimCore, and HairWise
- Guide you to the right support channels
- Help with common questions about refills, shipping, billing, and account management
- Provide general wellness guidance
What Nimy Cannot Do
- Prescribe or modify medication (only your provider can do this)
- Access your specific medical records in the public chat tier
- Provide emergency medical advice (call 911 for emergencies)
- Process payments or subscription changes (contact support for these)
Two Tiers of Nimy
Public (unauthenticated)
- Available on the Nimbus FAQ site
- Answers general questions from the knowledge base
- No access to personal health information
Patient Portal (authenticated)
- Available after logging into your Nimbus account
- Full Nimy experience with richer, more contextual answers
- Still cannot prescribe or replace provider guidance
